Select Your Student Profile to Make an Appointment
There are different academic counselors and programs available to serve all needs. Choose from the drop-down menu to find out your next steps to make an appointment with a counselor.
Make an Appointment
If you are a Student Athlete, you can directly book an academic counseling appointment
through PCC Connect.
Make an Appointment
Join PCC Athletics
If you are interested in participating in PCC Athletics, please connect with them.
Visit PCC Athletics
Make an Appointment
If you are a participant in Blackademia, you can directly book an academic counseling
appointment through PCC Connect.
Make an Appointment
Join Blackademia
Blackademia provides resources and referral opportunities for Black students at PCC.
If you are interested in joining Blackademia, please connect with them to apply.
Visit the Blackademia Website
Make an Appointment
The Black Student Success Center provides support services, resources, and referral
opportunities for Black students at PCC. You can directly book an academic counseling
appointment through PCC Connect.
Make an Appointment
Black Student Success Center
At the Black Student Success Center, you will have access to a variety of support
services to help you while at PCC!
Visit the Black Student Success Center Website
Make an Appointment
If you are a participant in CalWORKS, you can directly book an academic counseling
appointment through PCC Connect.
Make an Appointment
Join CalWORKs
CalWORKs helps students on public assistance. If you are interested in joining CalWORKs,
please connect with them to learn more.
Visit the CalWORKs Website
- Current university student seeking to take PCC class(es) to satisfy university requirements
- Taking personal interest classes
- Completing a certificate of achievement
- Completing an occupational skills certificate
- Taking graduate school preparation classes
Make an Appointment
If you are a scholar in CORE, you can directly book an academic counseling appointment
through PCC Connect.
Make An Appointment
Join CORE
CORE provides support services to formerly incarcerated and system impacted students.
If you are interested in joining CORE, please connect with them to learn more.
Visit the CORE Website
Make an Appointment
If you are a participant in DSP&S, you may book an academic counseling appointment
by emailing dsps@hrfjk.com or calling (626) 585-7127.
Join DSP&S
DSP&S provides support to PCC students with documented disabilities. If you are interested
in DSP&S, please connect with them to learn more.
Visit the DSP&S Website
You may make a phone or virtual appointment with one of our advisors for the following:
- Major & Career Exploration
- Resume, Interview, & Job Preparation
- Internships & Work-Based Learning
Make An Appointment
Make an Appointment
If you are a participant in the EOP&S program (Extended Opportunity Programs & Services),
you can directly book an academic counseling appointment through PCC Connect.
Make an Appointment
Join the EOP&S Program
The EOP&S program provides educational and financial support services to students
who have experienced economic and educational hardships. If you are interested in
joining the EOP&S program at PCC, please connect with them to learn more.
Visit the EOP&S Website
If you are first year student in FYE Pathways, please connect with your Success Coach to get a FYE counseling appointment referral.
FYE Success Coaches
Join FYE Pathways
FYE Pathways provides FYE priority registration, direct access to counselors and coaches, JAM orientation, and much more. If you are interested in joining FYE Pathways, please complete the new student steps.
Visit FYE Pathways Steps
If you are a Health Science major (Nursing, Anesthesia Technology, Radiologic Technology, Dental Hygiene, Dental Assisting, Restorative Dental Technology, and Medical Assisting, Speech Language Pathology Assistant), you may make a Health Science Counseling Appointment in PCC Connect.
Make an Appointment
Prospective Health Science Student
Our counseling appointment system is only available to students with access to LancerPoint/PCC Connect. If you are currently attending another college but would like to apply to one of PCC's Health Science majors, you may connect with our online Health Science counselor (use our prospective student online counseling form), to request an unofficial transcript review and ask your admission questions.
- Our online counselors are able to answer most questions but on rare occasions, if your question is too complex for email, the counselor may ask you to apply to PCC to activate your student ID# to connect with a counselor in a counseling appointment.
Go to Online Counseling
Make an Appointment
If you are a participant in the PCC Honors program, you can directly book an academic
counseling appointment through PCC Connect.
Make an Appointment
Live Chat with a Honors Counselor
If you are a participant in the PCC Honors program and have a quick question, you
can chat with a Honors counselor during their Chat hours.
Go to Live Chat
Join the Honors Program
If you are interested in joining the Honors program at PCC, please connect with them
to learn more.
Visit the Honors Website
If you are an International Student, you can directly book an academic counseling appointment through PCC Connect.
Make an Academic Counseling Appointment
Make an International Advising Appointment
If you are a current International Student or new applicant with questions about your F-1 visa, I-20, or admission application, you can directly book an appointment with one of our International Advisors.
Make an Appointment with International Advisor
Apply as an International Student
If you are interested in studying at PCC as an International student with a F-1 visa, please apply online.
Apply to PCC as International Student
Ask Questions about our Academic Programs Before Applying
Make an Appointment
If you are a participant in the MESA program (Mathematics, Engineering, Science Achievement),
you can directly book an academic counseling appointment through PCC Connect.
Make an Appointment
Join the MESA Program
The MESA program provides support for Science, Technology, Engineering, and Math students
at PCC. If you are interested in joining the MESA program at PCC, please connect with
them to learn more.
Visit the MESA Website
Make an Appointment
If you are a participant in MOCAN, you can directly book an academic counseling appointment
through PCC Connect.
Make an Appointment
Join The Men Color of Action Network (MOCAN)
MOCAN provides support for men of color at PCC. If you are interested in joining MOCAN,
please connect with them to apply.
Visit the MOCAN Website
If you are new to PCC and/or have 0-20 units at another college/university, please see our New Student Counseling options.
New Student Counseling
Apply to PCC
If you have not applied to PCC, please select your student type to apply online and complete the new student steps.
Apply Online to PCC
Make an Appointment
If you are a participant in the NextUp program, you can directly book an academic
counseling appointment through PCC Connect.
Make an Appointment
Join the NextUp Program
The NextUp program provides educational and financial support services to current
and former foster youth. If you are interested in joining the NextUp program at PCC,
please connect with them to learn more.
Visit the NextUp Website
If you are taking Noncredit Division classes, please connect with the Noncredit Counseling office.
Contact Noncredit Counseling
Apply to Noncredit Division
If you are interested in taking Noncredit classes, complete application steps to apply.
Apply to Noncredit Division
If you are a PCC student with a child, we have academic counseling reserved for you in PCC Connect.
Make an Appointment
If you have a child who is in the care of PCC's Child Development Center (CDC), we have academic counseling appointments reserved in PCC Connect for you with our CDC counselor.
Make an Appointment
Make an Appointment
To schedule an appointment with a PASS Counselor, please email pass@hrfjk.com or call (626) 585-7815.
Join the PASS Program
If you are interested in joining the PASS program (Program for Academic Support Services)
at PCC, please connect with them to learn more.
Visit the PASS Program
Prospective First Time College Student
If you are interested in attending PCC as a first time college student and have questions about the application process, please email our FYE Pathways program at pathways@hrfjk.com.
High School Student
If you are a current high school student and would like to take classes at PCC while attending high school, please connect with our Current Enrollment and Dual Enrollment programs.
Go to Pre College Programs
Returning or New Student with College Credits
If you have not yet applied to PCC or you no longer have access to LancerPoint and your PCC email, you may connect with an academic counselor using our Online Counseling Services (use the prospective student online counseling form option).
- Our online counselors are able to answer most questions but on rare occasions, if your question is too complex for email, the counselor may ask you to apply to PCC to activate your student ID# to connect with a counselor in a counseling appointment.
Go to Online Counseling Counseling
Make an Appointment
If you are a participant in the Puente Project, you can directly book an academic
counseling appointment through PCC Connect.
Make an Appointment
Join the Puente Project
If you are interested in joining the Puente Project at PCC, please connect with them
to learn more.
Visit the Puente Website
Make an Appointment
If you are a participant in the QUEST program, you can directly book an academic counseling
appointment through PCC Connect.
Make an Appointment
Join the QUEST Program
The QUEST program provides support for LGBTQ+ and Undocumented students at PCC. If
you are interested in joining the QUEST program at PCC, please connect with them to
learn more.
Visit the QUEST Website
Make an Appointment
If you are a participant in the STARS Foster Youth program, you can directly book
an academic counseling appointment through PCC Connect.
Make an Appointment
Join the STARS Program
The STARS program provides support for former foster youth students at PCC. If you
are interested in joining the STARS program at PCC, please connect with them to learn
more.
Visit the STARS Website
Make an Appointment
If you are a participant in the Ujima Program, you can directly book an academic counseling
appointment through PCC Connect.
Make an Appointment
Join Ujima
Ujima is a learning community designed to enhance the experience of African-American
Students. If you are interested in joining Ujima, please connect with them to learn
more.
Visit the Ujima Website
Make an Appointment
If you are Veteran, you can book an appointment with the Veterans Resource Center's
Program Counselor. Please email pccvets@hrfjk.com or call (626) 585-7226 ext.4.
Learn More About Services for Veterans
Visit the Veterans Resource Center to learn more about services and programs for PCC
Veterans.
Visit the Veterans Website
General Counseling (New, Current & Returning Students with 20+ Units)
- 15 or 45 minute PHONE, VIDEO, and IN-PERSON academic counseling appointments are available upon referral from the Virtual Support Center or through your success coach or from our Counseling Front Counter (L-building).
Process for making a counseling appointment:
- You need access to PCC Connect.
- Do not have access? Connect with a counselor using our Online Counseling Services (use prospective student form option).
- OR reapply to reactivate your LancerPoint/PCC Connect account. Once you are admitted, wait overnight for account activation, then go to step 2.
- Sign-in for Virtual Support Center (VSC).
- VSC staff will assist you with getting a 15 or 45 minute appointment referral based on your needs.
- Check your PCC email for referral email. Use the "Book Now" link in the email to open PCC Connect to schedule your appointment (zoom/video appointments are preferred)
- OR after you get your referral, click here:
**Phone appointment - please add your phone number to the description box. This option has more missed appointments because of phone issues (wrong number, etc.)
Sign-in to speak to Virtual Support Center staff to request a Counseling Referral
Help Booking Your Appointment in PCC Connect?
How to Book an Appointment in PCC Connect (with a Referral)Tips to Troubleshoot Errors When Booking an Appointment
If you receive an error while booking an appointment in PCC Connect, it may be one of the following reasons:
- If no appointments are found, this means all appointments have been booked by other students. Please check back tomorrow. We release new appointments M-F at 1:00-4:00pm.
- Expired session error - this means your PCC Connect session has timed out. Try some
of these solutions:
- Clear cookies in your web browser.
- Open "New Incognito Window" within the Chrome browser and then paste appointment link in this window.
- You do not have access to PCC Connect since you are not a current PCC student. You may still get assistance from an academic counselor via email by submitting an online counseling inquiry (use the prospective student online counseling option).
If you tried #1 and #2 above and still cannot access appointments in PCC Connect, please connect with the Virtual Support Center, your success coach, or our Counseling front counter (L building) for assistance.
Already Have a Counseling Referral?
If you already have a counseling referral from the Virtual Support Center, your success coach, or from our Counseling front counter, you may book your appointment in PCC Connect.
If you are not sure where to start or how to make a counseling appointment, please connect with the Virtual Support Center, your success coach, or our Counseling front counter staff (L-building).
Prepare for Your Appointment
Phone Appointments:
- A counselor will call you at the phone number you have listed in the description box
(when you booked your appointment).
- To ensure you do not miss your counseling appointment by missing a phone call, we recommend changing your appointment to a zoom appointment by speaking with the Virtual Support Center Team.
- Calls may appear as a private number, No Caller ID, or from a 626 number.
- Please pickup all calls around the time of your appointment in case it is your counselor calling you.
- If the counselor does not reach you, the counselor will leave a voicemail if a message option is available.
- If we missed you, please visit the Virtual Support Center again.
- Most students prefer video/zoom appointments for an enhanced counseling experience. Contact the Virtual Support Center if you would like to switch to a video/zoom appointment.
Video/Zoom Appointments:
- Your appointment zoom link may be found in your counseling appointment confirmation email (in the subject line) sent to your PCC email shortly after scheduling your appointment.
- Copy the zoom link and paste into a web browser. You will be sent to a virtual waiting room. Your counselor will admit you into the virtual meeting room at the time of your appointment .
- Please wait a few minutes, in case the counselor is running late from a previous appointment.
- Your appointment will use audio and video, please test these functions prior to your appointment to make sure both (or at least audio) are working.
- To enhance your counseling appointment experience, we highly recommend you zoom with your counselor on a computer, not a phone. Benefits with using a computer:
- Share screen feature - you may share your screen to show what you are experiencing online and counselors may walk you through solutions.
- Counselors may share screen with you so you can visually see their checklist, GE list, websites, etc.
- You may bookmark websites used in your appointment.
- You may screenshot information counselors share with you.
In-Person Appointments:
- Your appointment location (building & room #) may be found in your counseling appointment confirmation email sent to your PCC email shortly after scheduling your appointment .
- In-person counseling appointments may take place in either a classroom or large meeting room. See campus map if needed.
- In-person counseling appointments will enforce mask wearing and social distancing.
What to Bring
Prepare questions to ask your counselor during your appointment
To ensure your counselor may assist you during your counseling appointment, if you have credits from another college/institution, please email your unofficial transcript to counseling@hrfjk.com before your appointment so your counselor has access to your unofficial transcript/records.
Please include the following details:
- Subject Line: First and Last Name, PCC ID# (example: Luis Lancer 12345678)
- Attach your all your unofficial transcripts/records (complete chronological transcript,
not degree audit). When printing from your college student portal, change your printer
to PDF to save as an electronic copy or scan your unofficial transcript/record as
a PDF.
- must include name of institution and student's full name
- please no screenshots
- Body of Email: May leave blank
After email submission:
- You will receive an automatic reply that confirms we received your email.
- Your counselor will have access to your unofficial transcript/record during your counseling appointment..
Notes:
- If you plan to earn an associate degree, receive GE certification, or use your credits from another college/institution at PCC, you will need to submit all your official transcript/records to our Admission & Records office.
- If you recently submitted your official transcripts to Admission & Records, there is a 4-6 week delay for your records to be scanned for staff viewing.
Cancel Your Appointment
Cannot attend your counseling appointment? Please connect with the the Virtual Support Center to cancel or reschedule your counseling appointment.
Have a quick question or specific requests?
You may also consider using our other counseling services: